Cheapinair Blog

How Can I Speak to Someone at Etihad Airways?

Etihad Airways is an Arabic flight carrier.  In the Arabic region, it is on the list of the second largest flight service provider, providing air services at cheaper airfare. If you are a traveler and planning an air trip with your loved ones for any region, whether it is for the Arabic region or for the United States, you can confirm your seat with this airline at any time. You are just required to connect with the well experienced customer service agent who will assist in reserving the air tickets for you. 

Don’t you know how to place a call and speak with them? Don’t be distressed; just follow the procedure below.

Steps to call the airline and connect with the customer service department

Communicating with the airline agent to get instant assistance is easy and simple. Travelers can speak with them easily by following the steps, but first of all, dial the Etihad Airways Customer Service contact number +1 877 690 0767/1-800-938-0648 and next, choose the language to communicate with someone, then, follow the IVR menu instructions or commands and select the topic whose answer you are searching for. For this, you are required to: 

  • Pick button 1 to get the information related to the booking. 
  • Press button 3 to learn about the changes you can make to your flight ticket.
  • Pick button 5 for inquiries related to promo codes or discount vouchers.
  • Press button 7 to choose a seat in your preferred seat, such as a window seat.
  • Pick button 9 for the query related to add-on extra luggage, pets, etc.
  • Pick button # if you are unable to listen to the audio and want to listen to the command again. 

Now, when the IVR system provides its commands, your call will be completed by someone who is available at that time. If all the agents are busy, you need to wait for the last one until someone responds to your call.

How can I Contact Etihad customer service?

If a customer tries to talk with someone or an airline agent using Etihad Airways Phone Number but is unable to connect with them due to the high traffic of the customers, then there are many options available to connect with the customer service department. If you are also unable to speak with the agent for any reason, then you can connect with the customer service department and resolve your queries as soon as possible. Don’t know about the methods, read the information mentioned below. 

Via social media platforms:

You can easily communicate with the customer service person by using the airline's social media accounts on various platforms such as Facebook, Instagram, LinkedIn, etc. With the specialists, you can effortlessly resolve your questions, air services complaints, and other pertinent information. Use the link below to connect with the airline using the social media pages.

Via Live Chat: 

Using Etihad Airways Live Chat, you can establish a connection with a live agent and get a response to your question in just a moment. You can also use the live chat feature on the official website to get comprehensive information from a live person.

  • Visit its official web page at
  • The help and contact sections at the end of the page can be accessed by scrolling down.
  • Locate the live chat option at the bottom of the new page.
  • To begin the chat, enter your email address and first and last name.
  • Now select the issue you want to solve more rapidly from the list.

By visiting the airport: If you are living near the airport or by visiting any airport you can solve your query there. Here, you are required to go to the airport and then at the airport visit the help desk department of the airline. Where the customer service person will help you by providing the solution to the query that is related to your air services. Provide them with all the necessary details that will help to find your solutions as soon as possible. 

By going to the headquarter: By going to the headquarters of Etihad Airways, passengers can get an instant solution. Here you are required to visit its headquarters and meet with the customer service person face to face then he or she will assist you in solving your queries. But remember, if you are an existing customer or want to report any complaint, then you need to provide them with all the necessary details, such as your registered email address, contact number, booking ID, etc. 

Does Etihad have a 24 hour customer service?

Yes, it has Etihad Airways 24 hour customer service so, whenever you require assistance with your air services related query then you can connect with the customer service department of the airline. There are many options available if you are unbale to connect with customer service then you can use the methods which are mentioned just in above.   

How do I contact Etihad Airways by email?

Airlines also offer this option, which enables customers to email people and communicate with them conveniently. If you choose to use the email option, you must follow a straightforward process.

  • You must open their email account.
  • Fill out the thorough inquiry form in the provided space, and (if required) attach a ticket for a flight.
  • Then, you must send the completed form to the airline official using their official email address.

But remember if you don’t have much time try to avoid taking assistance by using the email method because it takes 2 weeks to 3 weeks to respond to you back. 

In conclusion, by using the methods and procedures which are mentioned above in the details you can now able to speak with someone at Etihad Airways.Here is what you do to read the details carefully. But if you require any assistance then visit the airline's official web page.